Cookie Policy
Last updated: 01 July 2026
This Cookie Policy explains how RSA Property (“we”, “us”, “our”), operating the website rsaproperty.co.za (the “Site”), uses cookies and similar tracking technologies. It should be read together with our [Privacy Policy], which explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and, where applicable, the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”).
By continuing to use the Site after being presented with our cookie banner and adjusting your preferences (or by continuing to browse where you have consented), you agree to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work, work more efficiently, and to provide information to the owners of the site. Cookies may be:
- Session cookies – temporary and deleted once you close your browser.
- Persistent cookies – remain on your device for a set period or until you delete them.
- First-party cookies – set by rsaproperty.co.za directly.
- Third-party cookies – set by services we use on the Site (e.g. analytics or advertising providers).
We may also use similar technologies such as web beacons, pixels, and local storage, which are collectively referred to as “cookies” in this policy.
2. Our Legal Basis for Using Cookies
South Africa does not yet have cookie-specific legislation equivalent to the EU’s ePrivacy Directive. However, because cookies can involve the processing of personal information (such as an IP address, device identifier, or browsing behaviour linked to an identifiable person), our use of cookies falls within the scope of POPIA.
In line with POPIA’s conditions for lawful processing, we:
- obtain your consent before placing non-essential cookies (analytics, functional, and marketing cookies) on your device, via our cookie consent banner/tool;
- limit our processing to what is necessary for the purposes described below;
- allow you to withdraw consent and manage your preferences at any time (see Section 6); and
- do not use cookies to collect special personal information (e.g. health, religious belief, or biometric data) as defined in POPIA.
Strictly necessary cookies do not require consent, as they are essential to operate the Site and are processed on the basis of our legitimate interest in providing the service you requested.
3. Categories of Cookies We Use
| Category | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary Cookies | Enable core functionality such as page navigation, secure login, property enquiry forms, and remembering items in a saved/favourites list. The Site cannot function properly without these. | No |
| Functional Cookies | Remember your preferences (e.g. search filters, currency, region, recently viewed properties) to improve your experience on return visits. | Yes |
| Performance / Analytics Cookies | Collect information about how visitors use the Site (e.g. pages visited, time on page, error messages) so we can measure and improve performance. May be provided by tools such as Google Analytics. | Yes |
| Marketing / Advertising Cookies | Track browsing habits across the Site (and sometimes other sites) to deliver relevant property listings or adverts, including via social media platforms such as Facebook/Meta. | Yes |
4. Third-Party Cookies
Some cookies are placed by third parties whose services appear on our pages (for example, embedded maps, social media plug-ins, or analytics providers). We do not control these third-party cookies. We encourage you to review the privacy and cookie policies of these third parties:
- Google (Analytics/Maps): https://policies.google.com/technologies/cookies
- Meta/Facebook: https://www.facebook.com/policies/cookies/
5. Personal Information Collected Through Cookies
Where cookies collect personal information (such as IP address, device and browser type, approximate location, or browsing behaviour), this information is processed in accordance with our Privacy Policy. We do not sell your personal information. Where cookie data is transferred to a third-party service provider located outside South Africa (for example, cloud-based analytics or advertising platforms), we take reasonable steps to ensure the recipient is subject to a level of data protection that is comparable to POPIA, in accordance with section 72 of POPIA.
6. Managing Your Cookie Preferences
You have the right to accept, decline, or withdraw your consent to non-essential cookies at any time. You can manage your preferences in the following ways:
- Our cookie consent banner/preference centre – accessible via the “Cookie Settings” link in the Site footer, allowing you to switch categories on or off.
- Your browser settings – most browsers allow you to block or delete cookies through their settings menu. Please note that blocking strictly necessary cookies may affect the functionality of the Site (e.g. saved searches or favourites may not work).
- Opt-out tools – for analytics and advertising cookies, you may also use tools such as the Google Analytics Opt-out Browser Add-on or your device’s advertising ID settings.
7. Your Rights Under POPIA
As a data subject, you have the right to:
- be notified that your personal information is being collected via cookies;
- access the personal information we hold about you;
- request correction or deletion of your personal information;
- object to the processing of your personal information for direct marketing purposes;
- withdraw consent to non-essential cookies at any time, without affecting the lawfulness of processing before withdrawal; and
- lodge a complaint with the Information Regulator (South Africa) if you believe your rights under POPIA have been infringed.
Information Regulator contact details: Email: complaints.IR@justice.gov.za Website: https://inforegulator.org.za
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal requirements, or our business practices. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us at:
RSA Property Email: support@rsaproperty.co.za Website: www.rsaproperty.co.za